About
Focus
Reverie and Roses is an online retailer that launched in 2024 and focuses on products that inspire vibrancy, love, and imagination. Products include home goods, attire, and gifts, often with boho whimsical flair.
Backstory
It all began when Kelly, the owner of Reverie and Roses, spotted a simple "Love One Another" yard sign in her town. It was refreshing and inspiring to see amidst so many other yard signs that stirred division.
She decided she wanted something similar in her own yard, but that it would be a decorative garden flag with vivid colors. So she got on her computer and designed it. She wanted for other people to be able to purchase her design in case they were inspired by it, so she started a Printify account to be able to order her own flag plus publish it for purchase.
Kelly immediately became flooded with ideas for other Print on Demand (POD) products. What started as a garden flag immediately blossomed into leggings, pillows, and even lamps.
Contact
The best way to get in touch is by emailing info@reverieandroses.com. Please allow up to 48 hours for a response, although responses are typically much faster.
What to know about shipping
- Designs originate with Reverie and Roses and are then sent to a production partner, who prints and ships the products.
- Reverie and Roses works with a variety of production partners, depending on the type of product.
- Shipping times can vary according to the partner's location, average production time, shipping type selected, and demand (things may take longer during the holidays).
- Orders are typically in production for up to 2 days, then shipped via standard shipping.
- For U.S. customers, most orders arrive within 2 weeks. A shipping estimate is provided for each item during checkout.
- You'll receive notifications when your item is shipped and delivered. Your shipping notification will include a tracking number.
What to know about returns
Since Reverie and Rose's products are powered by the Printify platform, the store's refund policy adheres to Printify's:
- Damaged and defective goods: A free reprint or a refund will be offered if the problem is reported to the support email indicated in your order confirmation email within 30 days of product delivery, along with the required photo proof.
- Returns/exchanges: Since products are only printed once ordered, returns and exchanges are not supported. If an order is being returned to sender/lost in transit, and an invalid address was provided, a refund of the product price only will be issued.
In addition, if you aren't satisfied with the quality of your product, Reverie and Roses will review your complaint and possibly offer a refund. However, refunds are offered on a case-by-case basis.
